jiangping
2025-04-10 9f7777c83f2d07c8d83c506ab2a13bc543f47de9
server/src/main/java/com/doumee/service/business/impl/WorkorderServiceImpl.java
@@ -9,10 +9,13 @@
import com.doumee.core.model.PageWrap;
import com.doumee.core.utils.DateUtil;
import com.doumee.core.utils.Utils;
import com.doumee.core.utils.qiyeweixin.QywxUtil;
import com.doumee.dao.business.*;
import com.doumee.dao.business.model.*;
import com.doumee.dao.web.dto.CloseDTO;
import com.doumee.dao.web.dto.DCANoProblemDTO;
import com.doumee.dao.web.dto.PassOnDTO;
import com.doumee.dao.web.vo.WorkOrderDataVO;
import com.doumee.service.business.WorkorderService;
import com.baomidou.mybatisplus.core.conditions.query.QueryWrapper;
import com.baomidou.mybatisplus.core.conditions.update.UpdateWrapper;
@@ -23,6 +26,7 @@
import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.data.redis.core.RedisTemplate;
import org.springframework.stereotype.Service;
import org.springframework.transaction.annotation.Transactional;
import org.springframework.util.CollectionUtils;
import org.springframework.util.StringUtils;
@@ -72,22 +76,34 @@
        workorder.setEditDate(new Date());
        workorder.setMemberId(workorder.getMemberId());
        workorder.setIsdeleted(Constants.ZERO);
        workorder.setStatus(Constants.ZERO);
        workorder.setCode(this.getNextCode(workorder.getType()));
        //处理人员类信息
        this.dealNoticeData(workorder);
        //处理SHE事件状态
        workorder.setStatus(Constants.equalsInteger(workorder.getType(),Constants.ZERO)?Constants.WorkOrderStatus.close.getKey():Constants.WorkOrderStatus.waitConfirm.getKey());
        workorderMapper.insert(workorder);
        //存储DCA 问题记录表
        this.saveProblemData(workorder);
        //存储附件信息
        this.saveMutiFile(workorder);
        //处理上报日志
        this.saveLog(null,workorder,Constants.ZERO,workorder.getMemberId());
        //TODO 发送通知
        //存储日志
        this.dealLogData(workorder);
        //TODO 发送企微通知
        return workorder.getId();
    }
    public void dealLogData(Workorder workorder){
        //处理上报日志 DCA工单 日志存储至子业务 不存在于父级
        if(!Constants.equalsInteger(workorder.getType(),Constants.ONE)){
            String logTitle = "工单提报";
            if(!Constants.equalsInteger(workorder.getType(),Constants.ZERO)){
                logTitle = Constants.equalsInteger(workorder.getType(),Constants.ONE)?"跌绊滑风险提报":"DCA上报";
            }
            this.saveLog(null,workorder,Constants.ZERO,workorder.getMemberId(),logTitle,null);
        }
    }
    /**
     * 存储附件信息
@@ -99,13 +115,7 @@
            for (Multifile multifile:multifileList) {
                multifile.setObjId(workorder.getId());
                multifile.setCreateDate(new Date());
                if(Constants.equalsInteger(workorder.getType(),Constants.ZERO)){//SHE事件上报图片
                    multifile.setObjType(Constants.multiFileType.sheUpload);
                }else if(Constants.equalsInteger(workorder.getType(),Constants.THREE)){//跌绊滑事件上报图片
                    multifile.setObjType(Constants.multiFileType.dbhUpload);
                }else if(Constants.equalsInteger(workorder.getType(),Constants.ONE)){//DCA事件上报
                    multifile.setObjType(Constants.multiFileType.dcaUpload);
                }
                multifile.setObjType(Constants.multiFileType.upload);
            }
            multifileMapper.insert(multifileList);
        }
@@ -134,13 +144,16 @@
                    dcaWorkOrder.setProblemId(problem.getId());
                    dcaWorkOrder.setProblemInfo(problem.getRemark());
                    dcaWorkOrder.setDcaRecordId(workorder.getId());
                    dcaWorkOrder.setEventInfo(dcaNoProblemDTO.getEventInfo());
                    workorderMapper.insert(dcaWorkOrder);
                    //存储日志
                    this.dealLogData(dcaWorkOrder);
                    List<Multifile> multifileList = dcaNoProblemDTO.getMultifileList();
                    if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(multifileList)){
                        for (Multifile multifile:multifileList) {
                            multifile.setObjId(dcaWorkOrder.getId());
                            multifile.setCreateDate(new Date());
                            multifile.setObjType(Constants.multiFileType.dcaWorkOrder);
                            multifile.setObjType(Constants.multiFileType.upload);
                        }
                        multifileMapper.insert(multifileList);
                    }
@@ -187,10 +200,10 @@
     *
     * @param beforeJson
     * @param afterWorkorder
     * @param objType 操作类型 0任务上报 1任务确认 2任务分配物业主管 3任务关闭 4任务分配处理人 5任务催促
     * @param objType 操作类型 0任务上报 1任务分配物业主管 2任务分配处理人 3任务处理关闭 4任务催促
     * @param memberId
     */
    public void saveLog(String beforeJson,Workorder afterWorkorder,Integer objType,Integer memberId){
    public Integer saveLog(String beforeJson,Workorder afterWorkorder,Integer objType,Integer memberId,String title,String content){
        WorkorderLog workorderLog = new WorkorderLog();
        workorderLog.setCreateDate(new Date());
        workorderLog.setEditDate(new Date());
@@ -200,7 +213,10 @@
        workorderLog.setParam1(memberId.toString());
        workorderLog.setObjId(afterWorkorder.getId().toString());
        workorderLog.setObjType(objType);
        workorderLog.setTitle(title);
        workorderLog.setContent(content);
        workorderLogMapper.insert(workorderLog);
        return workorderLog.getId();
    }
@@ -290,8 +306,44 @@
                workorder.setMultifileList(multifileList);
            }
        }
        //查询日志信息
        workorder.setLogList(this.getLogList(workorder.getId()));
        return workorder;
    }
    public List<WorkorderLog> getLogList(Integer orderId){
        List<WorkorderLog> logList = workorderLogMapper.selectJoinList(WorkorderLog.class,
                new MPJLambdaWrapper<WorkorderLog>()
                        .selectAll(WorkorderLog.class)
                        .selectAs(Member::getName,WorkorderLog::getUserName)
                        .selectAs(Member::getCompanyName,WorkorderLog::getCompanyName)
                        .leftJoin(Member.class,Member::getId,WorkorderLog::getParam1)
                        .eq(WorkorderLog::getObjId,orderId)
                        .orderByAsc(WorkorderLog::getId)
        );
        if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(logList)){
            String path = systemDictDataBiz.queryByCode(Constants.FTP,Constants.FTP_RESOURCE_PATH).getCode()
                    +systemDictDataBiz.queryByCode(Constants.FTP,Constants.WORKORDER_FILE_PATH).getCode();
            for (WorkorderLog workorderLog:logList) {
                //查询附件信息
                List<Multifile> multifileList = multifileMapper.selectList(new QueryWrapper<Multifile>().lambda()
                        .eq(Multifile::getIsdeleted,Constants.ZERO)
                        .ne(Multifile::getObjType,Constants.multiFileType.upload)
                        .eq(Multifile::getObjId,workorderLog.getId())
                        .orderByAsc(Multifile::getId));
                if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(multifileList)){
                    for (Multifile multifile:multifileList) {
                        multifile.setFileurlFull(path+multifile.getFileurl());
                    }
                    workorderLog.setMultifileList(multifileList);
                }
            }
        }
        return logList;
    }
    @Override
@@ -445,29 +497,254 @@
    @Override
    public void  closeWorkOrder(CloseDTO closeDTO){
        if(Objects.isNull(closeDTO)
        || Objects.isNull(closeDTO.getWorkorderId())
        || org.apache.commons.lang3.StringUtils.isBlank(closeDTO.getInfo())
        || com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(closeDTO.getMultifileList())){
            || Objects.isNull(closeDTO.getWorkorderId())
            || org.apache.commons.lang3.StringUtils.isBlank(closeDTO.getInfo())
            || com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(closeDTO.getMultifileList())){
            throw new BusinessException(ResponseStatus.BAD_REQUEST);
        }
        Workorder workorder = workorderMapper.selectById(closeDTO.getWorkorderId());
        String beforeJson = JSONObject.toJSONString(workorder);
        if(Objects.isNull(workorder)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"未查询到工单数据");
        }
        if(!(Constants.equalsInteger(workorder.getStatus(),Constants.ZERO)
            || Constants.equalsInteger(workorder.getStatus(),Constants.ONE)
            || Constants.equalsInteger(workorder.getStatus(),Constants.TWO))){
            throw new BusinessException(ResponseStatus.NOT_ALLOWED.getCode(),"工单状态已流转无法进行操作");
        if(Constants.equalsInteger(workorder.getType(),Constants.ZERO)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"SHE工单无法进行该操作");
        }
        if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.sheClose.getKey())||Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.wtsClose.getKey())||Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.close.getKey())){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"工单状态已流转");
        }
        //提交后的 待确认/待初审状态 如果去关闭 只有工单里绑定的SHE人员可以关闭
        if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitConfirm.getKey())){
            //判断SHE人员内是否有当前登录账号
            if(workorder.getQwnoticeMemberIds().indexOf(closeDTO.getMember().getQwId())<Constants.ZERO){
                throw new BusinessException(ResponseStatus.NOT_ALLOWED.getCode(),"对不起,当前工单非您的工单,无法进行处理");
            }
            workorder.setStatus(Constants.WorkOrderStatus.sheClose.getKey());
        }else if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())){
            //判断SHE人员内是否有当前登录账号
            if(workorder.getQwnoticeMemberIds().indexOf(closeDTO.getMember().getQwId())<Constants.ZERO &&  !workorder.getManagerId().equals(closeDTO.getMember().getQwId())){
                throw new BusinessException(ResponseStatus.NOT_ALLOWED.getCode(),"对不起,当前工单非您的工单,无法进行处理");
            }
            workorder.setStatus(Constants.WorkOrderStatus.wtsClose.getKey());
        }else if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitDeal.getKey())){
            //判断SHE人员内是否有当前登录账号
            if(workorder.getQwnoticeMemberIds().indexOf(closeDTO.getMember().getQwId())<Constants.ZERO &&  !workorder.getManagerId().equals(closeDTO.getMember().getQwId())
                    &&  !workorder.getDealerId().equals(closeDTO.getMember().getQwId()) ){
                throw new BusinessException(ResponseStatus.NOT_ALLOWED.getCode(),"对不起,当前工单非您的工单,无法进行处理");
            }
            workorder.setStatus(Constants.WorkOrderStatus.wtsClose.getKey());
        }else{
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"工单状态已流转");
        }
        workorder.setEditDate(new Date());
        workorder.setDealTime(new Date());
        workorder.setDealInfo(closeDTO.getInfo());
        workorderMapper.updateById(workorder);
        //处理上报日志
        Integer logId = this.saveLog(beforeJson,workorder,Constants.THREE,workorder.getMemberId(),"任务已处理",closeDTO.getInfo());
        List<Multifile> multifileList = workorder.getMultifileList();
        if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(multifileList)){
            for (Multifile multifile:multifileList) {
                multifile.setObjId(logId);
                multifile.setCreateDate(new Date());
                multifile.setObjType(Constants.multiFileType.deal);
            }
            multifileMapper.insert(multifileList);
        }
    }
    @Override
    public void passOn(PassOnDTO passOnDTO){
        if(Objects.isNull(passOnDTO)
                || Objects.isNull(passOnDTO.getWorkorderId())
                || Objects.isNull(passOnDTO.getPassOnUserId())
        ){
            throw new BusinessException(ResponseStatus.BAD_REQUEST);
        }
        Member member = memberMapper.selectById(passOnDTO.getPassOnUserId());
        if(Objects.isNull(member)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"未查询到被转交人信息");
        }
        Workorder workorder = workorderMapper.selectById(passOnDTO.getWorkorderId());
        String beforeJson = JSONObject.toJSONString(workorder);
        if(Objects.isNull(workorder)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"未查询到工单数据");
        }
        if(Constants.equalsInteger(workorder.getType(),Constants.ZERO)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"SHE工单无法进行该操作");
        }
        if(Constants.equalsInteger(passOnDTO.getPassOnType(),Constants.ZERO)){
            if(!Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitConfirm.getKey())){
                throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"工单状态已流转");
            }
            workorder.setManagerId(member.getQwId());
            workorder.setStatus(Constants.WorkOrderStatus.waitAllocation.getKey());
        }else{
            if(!(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())
                || Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitDeal.getKey()))){
                throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"工单状态已流转");
            }
            workorder.setDealerId(member.getQwId());
            workorder.setStatus(Constants.WorkOrderStatus.waitDeal.getKey());
        }
        workorder.setEditDate(new Date());
        workorder.setUrgeDate(DateUtil.afterHoursDate(new Date(),24));
        workorderMapper.updateById(workorder);
        //处理上报日志
        Integer logId = this.saveLog(beforeJson,workorder,
                Constants.equalsInteger(passOnDTO.getPassOnType(),Constants.ZERO)?Constants.ONE:Constants.TWO
                ,workorder.getMemberId(),"任务分配",passOnDTO.getInfo());
        List<Multifile> multifileList = workorder.getMultifileList();
        if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(multifileList)){
            for (Multifile multifile:multifileList) {
                multifile.setObjId(logId);
                multifile.setCreateDate(new Date());
                multifile.setObjType(Constants.multiFileType.passOn);
            }
            multifileMapper.insert(multifileList);
        }
        //TODO 企业微信通知
    }
    @Override
    @Transactional(rollbackFor = {BusinessException.class,Exception.class})
    public void urge(Integer workorderId,Member member){
        Workorder workorder = workorderMapper.selectById(workorderId);
        workorder.setEditDate(new Date());
        workorder.setUrgeDate(DateUtil.afterHoursDate(new Date(),24));
        workorderMapper.updateById(workorder);
        if(Objects.isNull(workorder)){
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"未查询到工单数据");
        }
        Member urgeUser = new Member();
        //如果已分配 wts 则是催促wts
        if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())){
            urgeUser = memberMapper.selectOne(new QueryWrapper<Member>().lambda().eq(Member::getIsdeleted,Constants.ZERO).eq(Member::getQwId,workorder.getManagerId()).last("limit 1 "));
        }else if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())){
            urgeUser = memberMapper.selectOne(new QueryWrapper<Member>().lambda().eq(Member::getIsdeleted,Constants.ZERO).eq(Member::getQwId,workorder.getDealerId()).last("limit 1 "));
        }else{
            throw new BusinessException(ResponseStatus.DATA_EMPTY.getCode(),"状态已流转无法进行该操作");
        }
        this.saveLog(null,workorder,
                Constants.ONE
                ,member.getId(),"催促","已催促 "+urgeUser.getCompanyName() + "/" + urgeUser.getName());
        //TODO 发送企微通知
    }
    @Override
    public void jobUrge(){
        List<Workorder> workorderList = workorderMapper.selectList(new QueryWrapper<Workorder>().lambda().eq(Workorder::getIsdeleted,Constants.ZERO)
                .in(Workorder::getStatus,Constants.WorkOrderStatus.waitAllocation.getKey(),Constants.WorkOrderStatus.waitDeal.getKey())
                .apply(" urge_time > now() ")
        );
        if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(workorderList)){
            for (Workorder workorder:workorderList) {
                this.autoUrge(workorder);
                workorder.setEditDate(new Date());
                workorder.setUrgeDate(DateUtil.afterHoursDate(new Date(),24));
                workorderMapper.updateById(workorder);
            }
        }
    }
    public void autoUrge(Workorder workorder){
        if(Objects.isNull(workorder)){
           return;
        }
        Member urgeUser = new Member();
        //如果已分配 wts 则是催促wts
        if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())){
            urgeUser = memberMapper.selectOne(new QueryWrapper<Member>().lambda().eq(Member::getIsdeleted,Constants.ZERO).eq(Member::getQwId,workorder.getManagerId()).last("limit 1 "));
        }else if(Constants.equalsInteger(workorder.getStatus(),Constants.WorkOrderStatus.waitAllocation.getKey())){
            urgeUser = memberMapper.selectOne(new QueryWrapper<Member>().lambda().eq(Member::getIsdeleted,Constants.ZERO).eq(Member::getQwId,workorder.getDealerId()).last("limit 1 "));
        }else{
            return;
        }
        //TODO 发送企微通知
    }
    /**
     * 数据报表
     * @param queryType 0=按照月份;1=按照季度;2=按照年份(暂不处理)
     * @return
     */
    @Override
    public List<WorkOrderDataVO> getWorkOrderData(Integer queryType) throws Exception {
        String year = DateUtil.getNowYear();
        Integer nowMonth = DateUtil.getNowMonth();
        Integer quarter  = (nowMonth - 1) / 3 + 1;
        List<WorkOrderDataVO> workOrderDataVOList = new ArrayList<>();
        //查询今年所有的数据
        List<Workorder> workorderList = workorderMapper.selectList(new QueryWrapper<Workorder>().lambda().like(Workorder::getCreateDate,year)
                .eq(Workorder::getIsdeleted,Constants.ZERO));
        if(Constants.equalsInteger(queryType,Constants.ZERO)){
            for (int i = 1 ; i <= nowMonth; i++) {
                WorkOrderDataVO workOrderDataVO = new WorkOrderDataVO();
                String monthDay = year + "-" + org.apache.commons.lang3.StringUtils.leftPad(nowMonth.toString(),2,"0");
                List<Workorder> dataList = workorderList.stream().filter(j->DateUtil.formatDate(j.getCreateDate(),"yyyy-MM").equals(monthDay))
                        .collect(Collectors.toList());
                workOrderDataVO.setDateStr(monthDay);
                workOrderDataVO.setGcsTotal(Constants.ZERO);
                workOrderDataVO.setWtsTotal(Constants.ZERO);
                workOrderDataVO.setSheTotal(Constants.ZERO);
                workOrderDataVO.setUnCloseTotal(Constants.ZERO);
                workOrderDataVO.setTotal(Constants.ZERO);
                if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(dataList)){
                    workOrderDataVO.setTotal(dataList.size());
                    workOrderDataVO.setGcsTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.close.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setSheTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.sheClose.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setWtsTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.wtsClose.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setUnCloseTotal(workOrderDataVO.getTotal() - workOrderDataVO.getSheTotal() - workOrderDataVO.getWtsTotal() - workOrderDataVO.getGcsTotal());
                }
                workOrderDataVOList.add(workOrderDataVO);
            }
        }else if(Constants.equalsInteger(queryType,Constants.ONE)){
            //按照季度查询
            for (int i = 1 ; i <= quarter; i++) {
                List<Workorder> dataList = new ArrayList<>();
                if(Constants.equalsInteger(i,Constants.ONE)){
                     dataList = workorderList.stream().filter(j->Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))<=3 )
                            .collect(Collectors.toList());
                }else if(Constants.equalsInteger(i,Constants.TWO)){
                    dataList = workorderList.stream().filter(j->Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))<=6 && Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))>=4 )
                            .collect(Collectors.toList());
                }else if(Constants.equalsInteger(i,Constants.THREE)){
                    dataList = workorderList.stream().filter(j->Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))<=9 && Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))>=7 )
                            .collect(Collectors.toList());
                }else {
                    dataList = workorderList.stream().filter(j-> Integer.valueOf(DateUtil.formatDate(j.getCreateDate(),"MM"))>=10 )
                            .collect(Collectors.toList());
                }
                WorkOrderDataVO workOrderDataVO = new WorkOrderDataVO();
                workOrderDataVO.setDateStr(i+"季度");
                workOrderDataVO.setGcsTotal(Constants.ZERO);
                workOrderDataVO.setWtsTotal(Constants.ZERO);
                workOrderDataVO.setSheTotal(Constants.ZERO);
                workOrderDataVO.setUnCloseTotal(Constants.ZERO);
                workOrderDataVO.setTotal(Constants.ZERO);
                if(com.github.xiaoymin.knife4j.core.util.CollectionUtils.isNotEmpty(dataList)){
                    workOrderDataVO.setTotal(dataList.size());
                    workOrderDataVO.setGcsTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.close.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setSheTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.sheClose.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setWtsTotal(dataList.stream().filter(j->Constants.equalsInteger(j.getStatus(),Constants.WorkOrderStatus.wtsClose.getKey())).collect(Collectors.toList()).size());
                    workOrderDataVO.setUnCloseTotal(workOrderDataVO.getTotal() - workOrderDataVO.getSheTotal() - workOrderDataVO.getWtsTotal() - workOrderDataVO.getGcsTotal());
                }
                workOrderDataVOList.add(workOrderDataVO);
            }
        }
        return workOrderDataVOList;
    }